Order process
Chakra Glass Order Process:
Chakra Glass follows a streamlined and efficient order process to ensure a smooth and transparent experience for its buyers. The process can be outlined as follows:
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Product Selection:
- Buyers begin by selecting the desired products from the Chakra Glass catalog.
- Products chosen must meet the Minimum Order Quantity (MOQ) criteria set by Chakra Glass.
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Order Submission:
- Buyers can submit their orders by either sending a detailed list via email or creating a draft order through the online platform.
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Contact Information Submission:
- Alongside the order details, buyers are requested to provide comprehensive contact information to facilitate effective communication throughout the order fulfillment process.
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Preparation of Proforma Invoice:
- Upon receiving the order, Chakra Glass processes the information and prepares a proforma invoice detailing the order specifications and pricing.
- The proforma invoice includes a request for a minimum deposit of 25% to secure the order.
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Deposit Submission:
- Buyers are required to submit the requested deposit to initiate the production and fulfillment process.
- Once the deposit is received, Chakra Glass acknowledges the payment and proceeds with the next steps.
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Delivery Dates Confirmation:
- After securing the deposit, Chakra Glass provides the buyers with confirmed delivery dates.
- The production and shipment arrangements are initiated, ensuring adherence to the agreed-upon timeline.
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Production and Shipment:
- Chakra Glass undertakes the production of the ordered items based on the confirmed details.
- Shipment arrangements are made to dispatch the products to the designated location.
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Final Payment and Order Completion:
- Prior to the scheduled delivery, buyers are required to settle the remaining balance as per the terms outlined in the proforma invoice.
- Upon receiving the final payment, Chakra Glass completes the order and ensures the timely dispatch of the products to the buyers.
Chakra Glass aims to provide a transparent and collaborative order experience, from product selection to delivery, ensuring customer satisfaction throughout the entire process.